Privacy Policy

Privacy Policy

We completely understand the importance of privacy for everyone. Same as you, we hate those who purposely leak our data. Keenergy promises to never sell our customers’ data or provide it to third parties for commercial purposes. All the data collected will only be used to make your home cleaning experience better. All sensitive data is encrypted and anonymous.

This Privacy Policy Statement explains how Keenergy collects, uses, and discloses your personal information in connection with its operation of the Keenergy e-commerce platform.

What Information Do We Collect?

Personal information is any information that can be used to directly or indirectly identify you. It also includes anonymous information that is linked to identifiable information. It does not include data that has been irreversibly anonymized or aggregated so that it can no longer be used to identify you.

We only collect and use personal information that is necessary to comply with legal obligations, to administer our business, and to provide the services you request.

We collect information when you register on our site, place an order, subscribe to our newsletter, or respond to a survey. You may be asked to enter your name, email, mailing address, or phone number. You can also visit our site anonymously.

What Do We Use Your Information For?

The information we collect may be used in the following ways:

  • To personalize your experience and respond to your needs
  • To improve our website and shopping experience
  • To improve customer service and support
  • To process transactions and deliver purchased products or services
  • To administer contests, promotions, surveys, or site features
  • To send periodic emails, including updates related to your order or company news

Legal Basis for Processing

If you have given your consent to the processing of personal information, you may withdraw it at any time by contacting us. Withdrawal does not affect the lawfulness of prior processing.

Your Rights

You have the right to access, correct, or delete your personal information. You may also restrict or object to its processing, request portability, or lodge a complaint with the data protection authority. To protect your data, we may request proof of identity before fulfilling requests.

How Do We Protect Your Information?

You are responsible for your own username and password security. Choose a strong password and change it frequently. We implement a variety of measures, including:

  • Secure server and SSL encryption
  • Encryption into payment gateway databases
  • No storage of private payment information on our servers
  • Daily external security scans (McAfee Secure by Symantec)

Do We Use Cookies?

Yes. Cookies help us remember items in your cart, save preferences, and analyze site traffic. We may use third-party providers like Google Analytics for better insights. You can disable cookies in your browser, but some site functions may not work properly.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personal information to outside parties, except trusted third parties who assist in operating our website, conducting business, or servicing you, under confidentiality agreements. We may also release information to comply with the law or protect rights and safety. Non-personally identifiable data may be used for marketing or analytics.

Data Retention

We retain personal information only as long as necessary for the purposes outlined, or as required by tax, accounting, or other applicable laws.

Third-Party Links

Occasionally, we may include third-party products or services on our website. These sites have separate privacy policies, and we are not responsible for their activities. We welcome feedback regarding these sites.

Terms and Conditions

Please also review our Terms and Conditions which govern the use of our website.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post updates on this page and/or update the modification date below.

Contact Us

If you would like to exercise your rights or have questions about this policy, please contact us at: support@keenergypower.com.